Privacy Notice

Additional information on data protection

SALVAT LOGISTICA, S.A., as the owner of the website, collects, processes and stores personal information through its website https://www.salvatlogistica.com.

This information will relate to users of the website. The information will be collected, processed and stored in accordance with this Privacy Policy.

Applicable legislation

GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons)
Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.
LSSI (Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce)
Law 2/2023, of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption.

Data controller

Corporate name: SALVAT LOGISTICA, S.A.
Tax ID: A-08.711.558
Address: C/ Atlantic, 102, 08040 Barcelona
Contact email: salvat.bcn@salvatlogistica.com
Data Protection Officer (DPO): DOSAES GROUP, S.L. — dpd@dosaesgroup.com

Data collected

Only the data strictly necessary to carry out the normal activity of the service will be collected, in accordance with the principle of data minimisation.

The data collected will in all cases be from persons over 16 years of age (Art. 8.1 GDPR). SALVAT LOGISTICA, S.A. reserves the right to take appropriate measures to verify the truthfulness of the user’s age.

In all cases, this data will be personal, identifying and not sensitive:

Email address
Telephone number
First name and surname(s)
Address

Profiling

No profiling is carried out.

Methods of data collection

Personal data will be collected through https://www.salvatlogistica.com, when the user enters information in any of the fields provided for this purpose on the website. These fields are duly marked and no data will be collected until you have expressly accepted the processing in accordance with this Privacy Policy.

Internal Information System (SIIF)

The Entity has implemented an Internal Information System (SIIF), which constitutes a key element for the supervision, control and prevention in the field of regulatory compliance, reflecting the highest commitment, rigour and professionalism in terms of security, confidentiality, data protection, experience, independence and knowledge in the handling of communications received.

The internal information channels integrated into the System have been implemented through technical tools that meet all the necessary requirements to provide and guarantee our aforementioned commitments. Likewise, the SIIF guarantees the basic principles of anonymity, appropriate recording, storage and non-alteration, prevention of conflicts of interest, protection of the informant and prevention of retaliation.

Through this System, every informant must in good faith report any indication, suspicion or evidence of possible regulatory breaches, crimes, unethical behaviour and, in general, non-compliance with the Entity’s protocols, rules and codes of conduct.

Access to the SIIF has been enabled in a separate section of our website: https://www.salvatlogistica.com/cumplimiento

Purpose of data collection, processing and use of data

Data are collected and used for the following purposes:

So that the user can request information or get in touch with our organisation.
So that the user can contract our services.
So that the user receives information about products and services related to those contracted with us.
To manage any type of request, suggestion, complaint or claim regarding our professional services made by interested parties, carrying out the management and transfer, where appropriate, to the department responsible for the proper handling and compliance with the applicable regulatory framework.
To manage and deal with communications submitted by informants through the Internal Information System, in accordance with Law 2/2023, of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption.

Lawful basis for the processing of collected data

The legal basis for the processing of your personal data is your explicit acceptance of the processing, management and storage of such data when contacting us through the website to request information about services and/or products.
The legal basis for the processing of personal data is the performance of a contract when purchases of our products and/or the contracting of services offered on the website are made through the website.
The legal basis for promotional and communication actions regarding other products and services will be the consent of the data subject, which will previously have been given in the relevant web forms.

Data recipients

The data collected may be disclosed to:

Tax Administration, for compliance with legal obligations.
Accounting and administrative service providers, for business management.
IT support companies, for system maintenance.
Financial institutions, for payment management.
Transport companies.
Third-party partners necessary for the provision of the final service.

International data transfers

No international data transfers are carried out to countries outside the European Economic Area.

Retention period

The data will be kept until the purpose for which they were collected has been fulfilled, for a maximum of 6 years as established by commercial and tax regulations, or until the right to erasure or modification is exercised, provided that this does not conflict with the need to retain the data for legal or tax reasons.

Data collected in the Internal Information System (SIIF): personal data relating to reports received and internal investigations will be kept for the period necessary and proportionate to comply with the Whistleblower Protection Law, in no case exceeding a period of ten years. Three months after receipt, the communications will be deleted, except in the case of retention to prove and provide evidence of the existence and operation of the System and/or on the basis of other compliance requirements to which the information is linked, with the informant’s identity being kept anonymous in an independent area with appropriate security measures.

How do we protect your data?

Data are transferred and stored securely, since the website and the servers on which the information is stored have the following:

Technical security measures

Encryption using SSL/TLS protocol.
Server-level firewall.
Security protocols to prevent unauthorised access.
Access controls.
Encrypted storage.

Physical security measures

Our IT systems are located in restricted areas. Only authorised personnel are allowed to access personal data.

Administrative security measures

Both employees and service providers sign a confidentiality agreement.

In addition, SALVAT LOGISTICA, S.A. undertakes to maintain the confidentiality of the data and will not disclose or allow access to unauthorised third parties.

Your data protection rights

Legislation recognises, as a user who has provided personal data, the right of access to your personal data, the right to rectification or erasure, the right to object to processing, the right to data portability and the right to restriction of processing. If you wish to exercise any of these rights, you may do so by sending an email to salvat.bcn@salvatlogistica.com or by sending a letter to SALVAT LOGISTICA, S.A. at its postal address C/ ATLANTIC Nº 102, 08.040 BARCELONA, indicating the rights you wish to exercise and enclosing a copy of your identity document (both sides).

We undertake to respond to your request within a maximum period of 30 working days.

Data protection authority in Spain

If the user wishes to enforce their data protection rights and considers that we are not respecting them, they may contact the supervisory authority for data protection (https://www.aepd.es/es). However, as a first step, a complaint may be submitted to the Data Protection Officer, who will resolve the complaint within a maximum period of two months.

Consequences of not accepting the Privacy Policy

If you do not accept the processing of your data in accordance with this Privacy Policy, your data will not be collected, which may mean that the service provided by SALVAT LOGISTICA, S.A. cannot be carried out.

Changes to the Privacy Policy

SALVAT LOGISTICA, S.A. reserves the right to modify this Privacy Policy. Any such modifications will be made in accordance with legislation and case law and will be reflected in this Privacy Policy.